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Five step approach :

  1. Stabilization
  2. Fact Finding and Evaluation
  3. Strategy Development
  4. Ratification and Implementation
  5. Outcomes Analysis

Stabilization
Careful balance is applied in giving advice and counsel to address the company's short-term needs without jeopardizing its future.
  • Environmental Scan -
    • What internal and external factors need immediate attention?
    • What financial, human resources, organizational, public relations, government relations, management and operational issues need immediate attention.
  • Time Sensitivity - Actions and critical milestones - what, when, and who.
  • Critical Success Factors - With the information at hand, what critical few actions must we execute perfectly.
  • Hidden Opportunities - What has been missed that may be of benefit?

Experience, some creativity and a fresh approach can sometimes generate solutions that are not always visible.

Invariably, new facts come out of this process. Sometimes they are the most powerful facts of all and offer the greatest leverage in improved performance.